We collect information you give us directly. That includes your name, phone number, email address, and service address when you call, fill out a form, or book an appointment. We also collect details about your rat problem so we can help you fast.
We automatically collect some information when you visit our website. This includes your IP address, browser type, device type, pages you view, and the time of your visit. We use cookies and similar tools to gather this data.
We use your information to schedule and provide rat removal services, respond to your questions, and send appointment reminders. We also use it to improve our website, services, and customer experience.
With your permission, we may send you promotional emails or text messages about our services. You can opt out at any time by following the unsubscribe link or calling us.
Cookies are small files stored on your device. They help our website remember your preferences and understand how you use our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay until you delete them).
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work properly.
We use third-party analytics tools, like Google Analytics, to track website traffic and usage patterns. These tools collect information anonymously and help us improve our site. They may use cookies and other tracking technologies.
We may also use third-party services for scheduling, payment processing, and email marketing. These providers have their own privacy policies, and we encourage you to review them.
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as payment processors and scheduling software. They are required to keep your information confidential.
We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.
We keep your personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing. To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe.
If you are a California resident, you may have additional rights under the CCPA. Please contact us for more details.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or your personal information, please contact us: